How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

LG washing machine model no. WM1285FHD bought in February 2004

Resolved Question:

LG washing machine model no. WM1285FHD bought in February 2004 switched off itself off
10 - 15 mins into short program. Have changed fuse in hardwired plug but it still will not
switch back on. Have also manually drained the machine and cleaned filter. Can this machine be repaired?
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Does it flash any error code ?

KevinWhiteJA :

or it is completely dead ?

Customer:

Bleeped once and when I went to machine it had switched off.

KevinWhiteJA :

ok, can you unplug it and plug it back after two minutes...and let me know if it will flash any error code

Customer:

Can't unplug as it is hardwired, but have had the switch on off position and switched it back on to no effect.

KevinWhiteJA :

OK, does the lights on the control turn on ?

Customer:

nothing works, no lights come on.

KevinWhiteJA :

as it is completely dead the problem seems to be with the the electronic control module of the unit that is bad and will need replacement

KevinWhiteJA :

a new one will cost you around £55

Customer:

Is it worth being repaired and if so, who could do it?

KevinWhiteJA :

If you want to get it done from a tech. then the cost will be more than £100...after replacement it should work fine...you can contact the manufacturer at 0844-847-5454 or visit this website www.repaircare.co.uk for exact quote

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

Customer:

Ok, thanks for your help. I will have a think about that.

KevinWhiteJA :

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Day

KevinWhiteJA and other Appliance Specialists are ready to help you