How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask KevinWhiteJA Your Own Question

KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 987
Experience:  Worked on appliances for more than 15 years
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

I have a Whirlpool dishwasher model No ADP2315WH, type WA/FS

Resolved Question:

I have a Whirlpool dishwasher model No ADP2315WH, type WA/FS which does not fill or spray even though power & water are on. Will it be a faulty water inlet valve and are spares available please?
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

KevinWhiteJA :

Have you tried to clean the water inlet hose and valve ?

Customer:

3 yrs old, & I have checked the inlet hose & filter. It is clear.

KevinWhiteJA :

OK

KevinWhiteJA :

if the lights come on and the door is closed...then the problem is with the water inlet valve

KevinWhiteJA :

and it will need replacement

KevinWhiteJA :

a moment please...I believe the parts are not available online but will check again

Customer:

Yes the lights are on when the door is closed. If the water inlet valve is faulty does this prevent the machine trying to move through the programme, as it sound as if it is trying to fill then just stops there.

KevinWhiteJA :

Yes that is right...it will try to fill but won't move to next programme and stop

KevinWhiteJA :

Unfortunately the parts are not available with a UK parts supplier online

KevinWhiteJA :

it is available here

Customer:

Where can I get them please, & is it worth repairing?.

KevinWhiteJA :

or you can contact the manufacturer at 0844(NNN) NNN-NNNN/p>

KevinWhiteJA :

to buy the parts

KevinWhiteJA :

looking at the age of unit...yes replacing the water valve should be worth

KevinWhiteJA :

if you want to replace it yourself let me know

Customer:

Kevin,

Customer:

Kevin, The model number that your link directs me to is for ADP8540, not the number I quoted. Are the models similar/identical?.

KevinWhiteJA :

Yes however, that is Australian Website so the part might cost you more than what Whirlpool UK can provide...

Customer:

I think i should be able to replace it myself if it is accessable?.

KevinWhiteJA :

yep, please check this Video

KevinWhiteJA :

it is not for same model

KevinWhiteJA :

however, will give you an idea on how it is done

KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 987
Experience: Worked on appliances for more than 15 years
KevinWhiteJA and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions