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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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hi there, my Whirlpool AWZ 514D has caused me a problem. It

Customer Question

hi there, my Whirlpool AWZ 514D has caused me a problem. It switches on, I put it on the programme and it starts working for a short while and then switches itself off, any idea what is causing this ? Regards Kenneth
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi Kenneth

KevinWhiteJA :

Welcome to Just answer

KevinWhiteJA :

How old is it ?

JACUSTOMER-pl1gbp8q- :

5 years old

KevinWhiteJA :

Have you tried to clean the drain pump filter assembly located inside the bottom front of the unit ? Does it flash any error code ?

JACUSTOMER-pl1gbp8q- :

Yes I took the filter out and rinsed it and then fitted it back in, there is no error code it just switches itself off

KevinWhiteJA :

how did this problem start ? did it overfill ?

JACUSTOMER-pl1gbp8q- :

just started all of a sudden in the last few days, sorry that is all I know

KevinWhiteJA :

OK, can you do few things...first pull the unit out and then take the lid off the unit...there is pressure switch , take the hose connected to it and make sure it is clean

KevinWhiteJA :

after this you will have to clean the drain pump assembly

KevinWhiteJA :

sometimes if something is stuck in there it will cause these kind of issues...

JACUSTOMER-pl1gbp8q- :

what does the pressure unit look like ? where is it situated ?

KevinWhiteJA :

if the problem returns after doing all this unfortunately you will have to replace the electronic control

KevinWhiteJA :

also when the lid is off inspect the control for any burns

JACUSTOMER-pl1gbp8q- :

ok will call repair guy......

KevinWhiteJA :

pressure switch is located towards the right when you open the lid

KevinWhiteJA :

there is a thin hose attached to this pressure switch

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

JACUSTOMER-pl1gbp8q- :

thanks

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

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