Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
Thanks....please tell me the model number
Cannot find serial plate on M/C
OK got it .... SE54A235GB this is the model number not the serial no :)
Might it be HF26026
OK, can you pull the unit out and try to clean the drain pump assembly completely
make sure there is nothing blocked in there
after this is done lay it on its side by around 45 degrees so that if still there is any water left it comes out
To pull the unit out is too big a job for me.
Do you think it needs a new pump
Looking at the age of the unit, yes it might need a new pump however, I have seen cleaning it completely also solves the problem
The water just lays in the bottom and doesa not respond to plunger
Please check this Video this is how the drain pump is replaced/cleaned
Yes it can be due to something stuck in the drain pump assembly
Watched vid and clearly not a job I can do.
Covered by BGas so I need to call them??
Yes you can call them or you can contact Siemens as well
Thank you for now
A new pump will cost you around £55
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
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