Hi, welcome to Just answer
Please tell me its complete model number
and have you tried to plug it in a different socket
please tell me its model number ?
and model no is WMPF 742P UK
OK, please unplug it completely ... then plug it back after 3 minutes and simultaneously press & hold the START button for around 20 seconds
please let me know how it goes
off to try that... back soon
no change, I'm afraid
is it completely dead ?
or does any lights come up ?
No lights, completely dead
ok, can you try to clean the drain pump filter assembly located at the bottom of the unit
make sure the unit is unplugged while you do that
if something is stuck in there it wont come on as well
Took off the cover and pulled out filter (water came out, nothing else) so how do I clean it?
Well if it is already cleaned and still it is dead then the problem is with the electronic control that will need replacement
Expensive i am guessing?
these parts are covered under 2 years of warranty so it will be better to contact the manufacturer and get it done under warranty
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
ok thanks but that's all for today.
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