Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
Have you tried it in another socket ?
no its wired straight into the wall the grill and hob still work
OK, can you please check the model number again
it starts with E nr
thought it was one on instruction manual will have to take a look on back of cooker where abouts should it be ?
inside the door
ok will have a look
still trying to find it
cant find an E nr all i can find is C367 EKH and CICINA s/n XXXXXXXXXXX /p>
C367 EKH this is the model number
it is just one year old so was there a power cut
and this problem start ?
THE OVEN I THINK WAS MADE IN 2009 BUT I PURCHASED IT SECOND HAND WORKED FINE FOR A YEAR .MY PREVIOUS COOKER BLEW UP WHEN THE KITCHEN WAS REWIRED MY IRON DID BLOW A FUSE ON THE SAME DAY
and is it completely dead ?
or any lights flash ?
THERE ARE NO LIGHT WHEN I TURN THE OVEN SWITCH BUT EVERYTHING IS FINE WITH THE TOP OVEN/ GRILL AND THE CERAMIC HOB
the problem seems to be with the thermostat that is blown and will need replacement
IS THST A JOB A COMPETENT DIY'ER COULD DO OR IS IT A MAJOR JOB?
basically the thermostat has to be tested first with a multimeter for continuity
if it tests fine then it is the timer control that will need replacement
yes I would recommend that this should be carried out by a repair engineer
SO I WOULD NEED A QUALIFIED TECHNICIAN THANKS FOR YOUR HELP JUST BEFORE I GO IF THE LIGHTS DID FLASH WOULD THAT BE TO DO WITH THE TIMER?
if the lights flash then we would check the thermostat and the door switch assembly
you can contact Hotpoint at 08448 225 225
or www.repaircare.co.uk to get a quote