Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
How old is it ?
approx 4 years old.
OK, can you please pull it out and lay it by around 45 degrees so that if any water is there it comes out
lay it on its side or back?
left or or right ? does it matter?
no it does not matter
let me know how it goes
ok done that, no water in machine except for decalcifier tank, machine does pump out ok if you manually fill!
OK, does any of the lights flash ?
no lights are on steady when you select any wash cycle, three steady led's.
ok, a moment please
sorry was checking its parts
lets see if we can get any error code
Plug the unit back in and then turn the knob to off.
Then press and hold the start button and turn the knob 1 click anticlockwise.
Keep hold of the button till it flashes then let go.
Now press the start button again.
Now the end light will be flashing.
Count the number of flashes in between the pause and please let me know.
OK, these flashes indicate that the anti flood device at the bottom has been activated
can you please take off the side and top panel
and then make sure everything is clean inside and there is no leaks
make sure the unit is unplugged and clean the base of the unit
ok micro switch is in normal position and seems ok i did check this earlier with multimeter so maybe this has logged antiflood code?
OK, and everything is clean in there near the pressure switch
yes spotless, and polystyrene float is free to move, micro switch switches ok?
ok, plug it back in and check if it starts to fill
No, drain pump runs for approx 8-10 seconds and then nothing!
and after 8-10 seconds it stops or runs continuously ?
drain pump stops and programme fails to continue
and the door is closing fine ?
check this image
part#7 is a door switch
can you test that as well with multimeter
machine has just sprung into life now filling? weird, was sitting selected to wash drain pump had run for a short time and then stopped as before, i wonder if i have a bad connection somewhere?
can you just tap on those switches with a screw driver...
if the problem returns and the door switch is fine then it seems a relay is stuck in the control and it will need replacement
door switch seems ok, i was fearing the control unit, does this washer have a float switch to control water level or does it use the two pressure switches to do this function?
yes I checked that earlier :) this one has two pressure switches one is for level and another for safety
I have seen these issues with 4-5 years old units and normally they are resolved by cleaning the base ...usually nothing is replaced
OH well, i'll leave this cycle running to completion and see how it goes before put back into position, the misses is looking happier already:)I think it will be a case of leaving it to see if the problem can be replicated as its going ok meantime.
If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service....Thanks
Many thanks for your assistance, somtimes its good to have someone to bounce things off, nothing worse than an intermittant fault i suppose? once again many thanks, XXXXX XXXXX finished and main wash has started ok.
You're welcome....Have a Good Night
Thank you, XXXXX XXXXX