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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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my iq700 goes off after a few secs and flashes something that

Customer Question

my iq700 goes off after a few secs and flashes something that looks like a bucket of water can you help please
Submitted: 2 years ago.
Category: Appliance
Expert:  Techdesk replied 2 years ago.
Hiya,
Can you post the E-Nr number of the appliance please?
It should be on a label in the door recess.

Thanks
Customer: replied 2 years ago.

WT64W561BY


 


 

Expert:  Techdesk replied 2 years ago.
Hiya,
Thanks for that, unfortunately, I've nothing on that E-Nr.

Is the machine telling you to empty the water bottle?

Thanks
Customer: replied 2 years ago.

im not sure but the water container is dry there is no water and the symbol looks like a bucket .The dryer starts normally but stops after a few seconds and starts flashing the bucket if i press the start button it starts again but then does the same thing

Expert:  Techdesk replied 2 years ago.
Hiya,
OK, it sounds like it thinks the water container is full.
If I'm right, it's a fairly common fault.

The fault you describe is normally down to a blockage in the pump that lifts the water up to the bottle.

As the water isn't pumped away, a float rises and presses on a microswitch to bring up the light and stop the machine.

Unplug the appliance.

take the top and side panels off (you may need the facia off to get the side panels off).

Follow the hoses from the water bottle down and you'll come to the pump and pump chamber.


Take the pump out.
Clean it out thoroughly.
clean out the chamber.
ensure the hose isn't blocked.

Reassemble and try the machine again.

Obviously, if you cannot do the work yourself, you'll need to get someone in.

You'll also need to have Torx drivers to take the screws out.

Hope this helps
Let me know how it goes or if you need more help.
Thanks
Customer: replied 2 years ago.

ok i will get back later thanks

Expert:  Techdesk replied 2 years ago.
Hiya,
No problem, let me know what you find.

Thanks

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