Hi, welcome to Just answer
How old is it ?
and where is whirring sound coming from ?
Approximately 2 years old. The sound appears to be coming from the small turning spool, which is at the base of the bottom of the machine, which is continuing to turn.
It seems there is either something stuck in there or it is clogged up which is causing this issue
can you please clean it
also unplug the unit and pull it out
Will I have to get an engineer to clear the machine?
then lay the unit to around 45 degrees so that if there is any water clogged it comes out
you can do this yourself if you want
If this is under any kind of warranty then you can use it and get it done under warranty
Thank you for your assistance I will give it a try.
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