Hello my name is XXXXX XXXXX I will assist you today
Can you plese give me the model number of your dishdrawer so I can assist you better.
Does your drawer have a display or is it integrated
with the power off, push the lock button and then the start pause button and hold for 8 seconds, the unit will beep and all the lights inside the drawer should light up
Do this and let me know
press the power button one time and tell me what lights are
Do you know how to remove drawer?
on the lower drawer, right behind the front panel, located at the bottom there is a catch you push in, that allows you to push rail back, then you can lift drawer off of rails,
if it makes you more comfortable go ahead and turn power off, but not necessary
right behind the panel, the tub is gray, down at the bottom of the tub is a square piece you push in
take you time I will be here for some time
Do you see the round circle clips?
if so the catch is right below that you push in the plastic and lift drawer
on outside of drawer sorry
When you pull drawer open all the way and look behind the panel you will see both pieces
do you see any water on the bottom of the unit, now that the drawer is out of the way
now make sure you unplug the unit, and all that water has to be cleaned up
Sometimes since the unit had water shut off in the middle of a cycle , the drawer gets confused, and overfills when water is restored. Hopefully that is what has happen.
I use a blow dryer to get under the covered area you see
Yes it needs to be pretty dry, the water is going to collect under that covered area, because that is where the flood sensor is
After wards plug unit back in and run a rinse only cycle on one drawer at a time. As a matter of fact I would do the top drawer first with the lower one still not put in place. That way if it leaks you can see
if that drawer passes then go to the next one and do a rinse cycle. If it finshes and the beeping has not come back you are fixed. If beeping comes back, get back on here and let me know and we will run some more test.
just please remember to rate my answers when you are done,. that is how I get compensated for the help
real easy, pull rails out about half way, sit drawer on top of both rails and close drawer,
i would to be safe
Yes it is ok
Thank you im glad it is working