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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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My Washing Machine spin is extremely noisy and I have to stop

Resolved Question:

My Washing Machine spin is extremely noisy and I have to stop the long spin manually
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Open the door of the machine.
Put your hand, palm upward, on the lip of the inner drum.
Lift gently until the weight of the outer tub comes on.

Is there a lot of movement?

Press down hard on the inner drum and while pressing down, rotate the drum 1/3rd each way.
Does it feel or sound rough?

Thanks
Customer: replied 3 years ago.

Firstly there is a moderate amount of movement, and secondly it does not feel or sound rough

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, there shouldn't be much movement, when the bearings start to wear, the drum gets a bit loose and you get a lot of noise.

Can you describe the noise?

Thanks
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you describe the noise?

Thanks
Customer: replied 3 years ago.

The noise is like an aircraft taking off

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

Does it make this noise if you select spin and no load?

It does sound like the bearings have gone on the machine.

Thanks
Customer: replied 3 years ago.

It seems the bearings have gone and I assume that to have it repaired and the price of the bearings I might be better to buy a new machine


Thanks

Expert:  Techdesk replied 3 years ago.
Hiya,
You can have it repaired by Hotpoint for a fixed price.
They have a range of repair plans that all include parts and labour.

They start around £120.

You do need to call them for the latest prices and details.

If you think this is too much then you would be better off using the repair cost against the price of a new machine.

It depends on the age of your machine and what you feel is the best move.

Get back to me if you need more help or information.

Hope this helps
Thanks
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