How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel T. Your Own Question

Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15321
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel T. is online now

Hi, I have a Baumatic BDW 45.1 Dishwasher. The machine

Resolved Question:

Hi, I have a Baumatic BDW 45.1 Dishwasher.

The machine works so far as switching it on, then selecting a Programme. But the machine does not starting washing! The door is closed properly & the dishwasher has been in use less than 18 months.

Can you please me?!

Thanks
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel T. replied 3 years ago.

Hi

 

What actually happens when you set it going?

 

Will it fill with water?

If so once its filled do you hear the wash motor kick in?

If not is there a slight humming noise from the bottom of the dishwasher?

 

Regards

Customer: replied 3 years ago.

Hi Daniel


 


As soon as I press the On/ Off Button, there is the a low humming noise. That noise continues until the Button is switched off.


 


I select a Programme & close the door. Nothing happens. No water coming in or anything. After a short while, the machine bleeps & when I open the door, the display shows an Error Code!


 


Would you mind if I go & try that now, so that I can give you more detailed information?


 


Charlotte

Expert:  Daniel T. replied 3 years ago.

Hi

 

Ok try that and see what happens.

Also pore water inside the dishwasher and see if it drains the water straight out.

 

Regards

Customer: replied 3 years ago.

Hi Daniel


 


I will pour water in the bottom


 


Charlotte

Expert:  Daniel T. replied 3 years ago.
No worries.
Customer: replied 3 years ago.

Hi Daniel


 


After 4 to 5 minutes, the machine bleeped continually until I opened the door. Then the Error Code E2 was flashing continually. The entire time there was a constant humming noise from the machine. But no discernable change to indicate the programme had started or was starting.

Customer: replied 3 years ago.

According to the Manual, Error Code E2 means longer or extended draining time. To the best of my knowledge, it isn't blocked. But if it is, how can I clear a blockage without the machine working?

Expert:  Daniel T. replied 3 years ago.

Hi

 

Ok E2 is a draining error code. Did it drain the water out from inside the dishwasher?

 

Regards

Customer: replied 3 years ago.

No, it didn't

Expert:  Daniel T. replied 3 years ago.

Hi

 

Ok if its not draining and you can hear the humming noise then it looks like the pump is jammed up.

 

What you need to do is pull the dishwasher out and remove the right hand side panel.

Then scoop out the water form inside the dishwasher.

 

Then look on the right hand side and you will see the drain pump. It will have the grey drain hose going to the top of it.

 

Remove the pump and clear out anything that's jammed up in there and make sure the impeller can turn ok.

 

Once clear refit the pump and retry the dishwasher and fingers crossed this will cure the fault here.

 

If you need anymore info just get back to me.

 

Regards

Customer: replied 3 years ago.

Hi Daniel


 


I will do what you have advised.


 


Once I've done that, I will get back to you/ Rate your advice.


 


Regards & thanks


 


Charlotte

Expert:  Daniel T. replied 3 years ago.

Hi

 

No worries good luck with it.

 

Regards

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15321
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.