Its my first time on this service, so can you advise the next step now in helping me to get to an answer. To help you, I have already given you a rating so far.
Can you explain how I can access the Controller so I can measure the inputs and outputs of the possibly faulty Controler to confir it is fauty?, only I do not want to buy the £100 replacement part unless I am very sure that is the fault, AND know how to get to it and replace it.
Hi Chris, The way to tell, is very simple with this model. If you have power to the top burners but no clock, then the controller is bad. To open the unit look for screws, usually in the back on the cover. But some are affixed from the from. With that model they did this two ways because they have two the same but different styles, so you need to look well. If you can sent me a pic or two I may be able to help you better. Also Monday, I may be able to locate a diagram for you as you also can ask Espares for on as well.They may even have a video available online they can direct you to:-) Hope that helps. Tech Michael
Thanks. I have checked the cooker back and found those are hinge points, so the hob and possibly the control panel must all be secured from the front. I have removed the 3 screws facing upwards just in front of the upper oven, after opening the top oven door. It still does not lift, unless I should be forcing it?. I tried then removing the 4 screws that hold the plate that hold the top oven rubber door seal. Still the control panel does not move. Any suggestions? I had already been on Easyspares web site and other sites for videos and online advice before consulting you, so hence the original ask to you.
I cannot be sure, as I have not used the Upper oven for some time.
I have also checked. There are no visible screws visible on the cooker sides, Also I have not been able to remove the side panels, though I did remove a couple of screws at the cooker back that enable part of the side panel to come away, but still not enough to show how the top is held down.
Look forward to hearing from you tomorrow after the spares sites Customer Services are open for help.
Will then buy the spare part once I know how to change it.