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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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Cannot reset timer on ZCE7701 oven

Resolved Question:

Cannot reset timer on ZCE7701 oven
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

Customer: Not sure
KevinWhiteJA :

and can you please tell me more about your problem

KevinWhiteJA :

OK, can you please tell me more about your problem ?

Customer: We had a power cut and the timer is flashing auto and 00.00 I've looked up the manual on line done what it says and still cannot reset it so we can't use the oven
KevinWhiteJA :

OK, can you please tell me the PNC number of the unit ?

Customer: XXXXXXXXX
KevinWhiteJA :

sorry it didn't came up

Customer: The product number?
KevinWhiteJA :

yes 9 digit number

Customer: XXXXXXXXX
Customer: That is the number on the label
KevinWhiteJA :

OK, unplug the unit for 3 minutes...after that plug it back and then press and hold the - and + buttons for around 10 seconds..after that is done press "+" to advance the clock/time and "-" to go back...let me know

Customer: Ok will do that
KevinWhiteJA :

ok let me know how it goes

Customer: Still nou
Customer: still no luck!!!
Customer: I'm hungry
KevinWhiteJA :

:) I understand....please number the 6 buttons 1 on the left. Then Press and hold 1 and 2, while holding press the + ....If that doesn't work, try pressing and holding 2 and 3.

Customer: Whey hey it works. You are a genius thanks mate xxx
KevinWhiteJA :

:) Great

KevinWhiteJA :

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening

Customer: Thanks will do
KevinWhiteJA :

:)

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