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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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My Neff dishwasher (type SDJ1)has stopped working. When switched

Resolved Question:

My Neff dishwasher (type SDJ1)has stopped working. When switched on, it emits a regular bleeping sound. I've washed the filter. What to do?
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

KevinWhiteJA :

please tell me its complete model number

Customer:

about 5 years

KevinWhiteJA :

OK, please tell me its complete model number

Customer:

About 5 years old

Customer:

Are you still answering my question?

KevinWhiteJA :

Yes...can you please tell me the model number ?

KevinWhiteJA :

located inside the door

Customer:

s5943x2gb/39

KevinWhiteJA :

starts with E nr

KevinWhiteJA :

Thanks

KevinWhiteJA :

how did this problem start

KevinWhiteJA :

and does it start filling and then bleeping starts or it just wont start at all

Customer:

Sorry I cannot see a number on the inside of the door. The problem started today. No water does not fill

KevinWhiteJA :

ok

KevinWhiteJA :

can you please unplug the unit, pull it out and lay it around 45 degrees to check if any water comes out of the unit

Customer:

The dishwasher is built in

KevinWhiteJA :

OK as you have already cleaned everything and as it wont even start to fill the problem is with the control module that will need replacement

KevinWhiteJA :

a new one will cost you around £115

KevinWhiteJA :

are you willing to do it yourself ?

KevinWhiteJA :

if yes, how good are your DIY skills ?

Customer:

no

KevinWhiteJA :

OK

KevinWhiteJA :

the part is available here

KevinWhiteJA :

in £78

KevinWhiteJA :

as it won't even start to fill I believe this is the part that is bad

Customer:

How to progress with this?

KevinWhiteJA :

if you want to get this done by repair engineer then you can contact Neff at 0844(NNN) NNN-NNNNor a local engineer at www.repaircare.co.uk

Customer:

OK thanks

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

Customer:

No thanks

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