No label inside the fridge but there is a label outside on the bottom left of the freezer door showing
It is mainly the lower shelves and inside door including the vegetable box.
A milk jug on the third shelf down did freeze but the top shelves are mainly problem free.
Yes, the fan seems to be running. There was an ice build up two weeks ago but we defrosted the machine at that point and it is clear so far since
Once it was up and running again, no it didn't work.
There does not seem to be any box in the freezer compartment but there is a box-like section at the top of the fridge. However this is fixed though it seems to be left on a ledge but I cannot move it.
I have to leave it for to-night. Can I come back to you after work to-morrow? Can I send you a photo of the interior of the fridge and freezer?
Thanks for your efforts so far.