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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I require a replacement element for a BELLING FIRE, MODEL

Resolved Question:

I require a replacement element for a BELLING FIRE, MODEL 743B , NAME on plate is ADAM There is three ceramic pots each one being 1000w, each pot has three lines of element coil, total length of coil element is approx. 34.5 inches (87 cm ) many thanks RAY

Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hello,
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
Below is a source for that.
Espares is a very good supplier.
I will help you with the replacement as well;-)
If you need a different source I can help there as well.
I will stick with you until this is fixed but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you XXXXX call Espares:
0844 9777 888

Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays

Calls from within the UK are charged at 5p per minute including VAT from BT landlines, other networks and mobile companies may vary.

For security and training purposes, telephone calls may be recorded or monitored.

Outside the UK? Call us on: +44 (0) 20 7717 5046.

Customer: replied 3 years ago.

Tried espares without any joy

Expert:  Michael replied 3 years ago.
Thanks Ray here is where you will need to try next.
Please call:
0844(NNN) NNN-NNNN
Contact Centre opening times
Monday - Friday9am - 6pm
Saturday9am - 4pm
SundayClosed

Please let me know if they have that, if not we will need to go direct to Belling for that;-)
Thank you please rate kindly I will be here for you no additional cost.
Customer: replied 3 years ago.

just tried 0844(NNN) NNN-NNNN informed they don't do belling fire parts

Expert:  Michael replied 3 years ago.

Hi Ray,
here is a site, please gall them I was lucky to find them in the database;-)
If they dont have it I will put you in touch with Belling direct.
Thank you
Tech Michael, site below: or call:(NNN) NNN-NNNN3288
http://www.berryelectrical.com/belling-electric-fire-elements-glass-119-c.asp
Customer: replied 3 years ago.

hi Michael, just tried berry electrical they only do glass elements

Expert:  Michael replied 3 years ago.
That figures, don't worry I will get this for you.
Please call Belling Spares, I would think they will have this for you please let me know and rate kindly so I can set up free follow ups for you;-)
Call:
0844(NNN) NNN-NNNN
Thank you
Tech Michael
Customer: replied 3 years ago.

Tried Belling spares informed they don't do these fire anymore and spares not available????

Expert:  Michael replied 3 years ago.
Hi wow its a hard thing to get, try Dimplex as well, they may know but I have other sources in a bit for you:
Please try: 0844(NNN) NNN-NNNN
Please let me know what they say.
Thanks
Tech Michael
Customer: replied 3 years ago.

Hi, well what next Michael, Dimplex do not stock anything like what I require,

Expert:  Michael replied 3 years ago.
It was a shot.
Here is Belling Direct:
Customer Care >
0844(NNN) NNN-NNNN
Please let me know what happens;-)
Thank you
Tech Mike
Customer: replied 3 years ago.

same story, old fire no parts, where would I be able to purchase a replacement element coil 87cm in length ?

Expert:  Michael replied 3 years ago.
Hi Ray, the problem is the age of the unit, they no longer carry or support it as stupid as that is.
If you would like I can look for something similar that you can upgrade to but that would be a whole new system.
Please let me know, I wish I better news for you I really do.
Thank you for your patience Ray.
Tech Michael
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