its 7 years old (maybe older) but it has never been used.
Its difficult to tell because as soon as i try to make a coffee I get the F72 error and because I can't get the magazine runner out I can't get any further.
The part that holds the coffee capsules is on runners and they won't slide out which means I can't put any more capsules in nor follow the procedure for releasing any that are stuck.
yes I do.
Hi, I've taken one capsule out of the machine, but there are lots more still in there, which I can't get, even with something pointy. Do you think I am going to have to get someone to come out and can you recommend somebody please? If not I can get Miele to come, but they want £100 before they've done anything.
Hi, think I am going to ring Miele as I really need this sorting out, Thanks anyway, Jayne
Hi Michael, thanks for your help, but we have tried to get this capsule out and can't so I have run Miele, as I do want to use my coffee machine. Thank you very much anyway Jayne