Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
The model number starts with E nr
and is located inside the door
ok, was the machine moved recently ?
ok, does it make sound while spinning or during normal wash cycle ?
ok and what happens when you turn the drum manually when it is switched off
I mean does it turn freely or you can feel resistance
OK and the pulley as well seems fine
this is how it appears
ok then it is more likely the bearings that will need replacement
the washer is just 1.5 years old so may be you can check with Bosch if they can do this repair under warranty
Yes, it really depends on the usage however..as I said better to get in touch with them and tell them the age of the unit...usually bearings go bad after 5-6 years or so
new bearing set will cost around £65
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Night