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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Grill will not stay on model DTC90G one quater of left side

Resolved Question:

Grill will not stay on model DTC90G one quater of left side of burner
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi, sorry to hear that.
Does the burner burn well while you hold the button?
And does it fail when you release it?
Is that whats happening?
Or something else, the more you can tell me the quicker we can sort this out for you.
Also may I have the model#?
Thank you
Tech Michael
Customer: replied 3 years ago.

exactly what your saying but only 3/4 of the burner lights up to start with release button and goes out

Expert:  Michael replied 3 years ago.
Oh, I see, you dont even get a full flame?
That would explain the reason the thermocouple isn't sensing the flame.
This is still likely the thermocouple as but the gas part of of, But if its been a long time since it was professionally cleaned, it may only need that, and I will bet thats the case. LOL!
Please let me know You can clean the burner tube pretty easily;-)
I will instruct you all about that.
Have a great evening.
Tech Michael
Michael and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

I have had the burner off and checked it and the injector they seam to look fine but how do I clean the thermocoupling with what

Expert:  Michael replied 3 years ago.
Hi you cant clean the thermocouple in any way that would make it work again, unfortunately.
But you can clean the burner tube, if that doesnt help you will need to replace the thermocouple.
Thank you
Tech Michael
Expert:  Michael replied 3 years ago.
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