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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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I cannot turn on my hob, it shows a lock picture. Can you please

Resolved Question:

I cannot turn on my hob, it shows a lock picture. Can you please help.
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

Customer:

9000129112(1W03RP 00 85 11

KevinWhiteJA :

the model number starts with E nr

Customer:

The hob was installed with a double oven no. HJA4550 and I only have the number given which was at the top of the leaflet left me.

KevinWhiteJA :

OK, can you press and hold the lock sign for around 20 seconds to check if that turns off

Customer:

Brillant, how easy was that. Thankyou.

KevinWhiteJA :

:) You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges.....Thanks

KevinWhiteJA :

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Expert:  KevinWhiteJA replied 3 years ago.
Thanks for the rating!
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