How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask emianplumbing Your Own Question

emianplumbing
emianplumbing, Home Appliance Technician
Category: Appliance
Satisfied Customers: 821
Experience:  I am a General plumber working with building projects and small appliances on a daily basis
63187465
Type Your Appliance Question Here...
emianplumbing is online now

I have a Rayburn Heatranger 460-499K Oil fired Cooker ,about

Customer Question

I have a Rayburn Heatranger 460-499K Oil fired Cooker ,about 10 years old and the heating part keeps cutting out .Sometimes shortly after switching on at low heat and sometimes after 1-2 hrs .I have had the control box replaced and a complete service carried out. Help please JBK
Submitted: 2 years ago.
Category: Appliance
Expert:  emianplumbing replied 2 years ago.

emianplumbing :

Hi when you say cutting out do you mean the red lock out is coming on on the burner. or does it go to an overheat reset. thanks

JACUSTOMER-mg60y08g- :

The red light comes on and it shuts down ,that is the light at the foot of the cooker. sometimes by pressing this light it resets and sometimes it cuts out again straight away JBK

emianplumbing :

When it was serviced I presume the nozzle was replaced, and pump pressure and emissions were checked. So this leaves two potential suspects. that is the Solenoid coil or the Photocell, either of these will create this type of random lockout.

JACUSTOMER-mg60y08g- :

Are the Solenoid coil and or the Photocell replacable

emianplumbing :

Oh yes most certainly. I think also they are the same burner on the oven and the heating so if you were prepared to lose the oven for a day you could swap them over to see if it works, try the solenoid coil first you will find it on top of the oil pump its a little black box with with a wire from it that usually just unplugs. It looks like this.

Full Size Image

JACUSTOMER-mg60y08g- :

I had both solenoid coils swapped to day ,but it cut out soon afterwards I will try the photocell to morrow JBK

emianplumbing :

When it was serviced and the nozzle was changed, were the emissions checked with an analyser and what were the readings please.

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.