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Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Whirpool Oven AKP202/LX I cannot get the oven control

Customer Question

I have a Whirpool Oven AKP202/LX I cannot get the oven control of -----c could you explain the controls as this has happened before . No manual with the oven to explain the controls
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

JACUSTOMER-u0gwbdjn- :

It was installed in 2009

KevinWhiteJA :

The display is stuck on ----c ?

KevinWhiteJA :

is it giving a error code ?

JACUSTOMER-u0gwbdjn- :

where the clock and timer is a display it is stuck on ----c centagrade!!! it will not let me turn the oven on.

JACUSTOMER-u0gwbdjn- :

I have tried lots of things turning it off at the mains etc nothing seems to be working. I had baked some biscuits yesterday afternoon when to but the fish pie in and set it on a timer as I have done in the past. this time it stuck on ----c

KevinWhiteJA :

OK, does it have a manual and hold button ?

JACUSTOMER-u0gwbdjn- :

No I don't have a manual that is why I am asking the question it has left side set & OK buttons right side of display - & + buttons

KevinWhiteJA :

OK, can you press and hold BROIL for 15 seconds.

KevinWhiteJA :

and let me know if it will reset

JACUSTOMER-u0gwbdjn- :

what is BROIL?

KevinWhiteJA :

does this have 4 buttons or 6 buttons ?

JACUSTOMER-u0gwbdjn- :

4 buttons SET , OK, - & +

KevinWhiteJA :

OK... Press “ok”. The time of day flashes on the display. Then Press button “-” or “+” to set the hour and Press “ok” and “-” or “+” to set the minutes. Press “ok” to confirm.

JACUSTOMER-u0gwbdjn- :

the clock already set 16:36

JACUSTOMER-u0gwbdjn- :

If I press set it comes up with the timer

KevinWhiteJA :

Press “set” to set the end of cooking time: the indicator next to the power symbol lights up. Set the end of cooking time using button “-” or “+”. Press “ok” to confirm the end of cooking time

JACUSTOMER-u0gwbdjn- :

I did this for 1 minute it has End and flashing display

KevinWhiteJA :

OK

KevinWhiteJA :

so now END is flashing

KevinWhiteJA :

or still --- c is flashing ?

JACUSTOMER-u0gwbdjn- :

END is Flashing

JACUSTOMER-u0gwbdjn- :

Pressed OK went to turn oven on it has gone back to ------o C

KevinWhiteJA :

ok does it have a precise clean button ?

JACUSTOMER-u0gwbdjn- :

what is a precise clean button?

KevinWhiteJA :

ok flashing --- c means Centigrade

KevinWhiteJA :

the only way to reset it is by pressing and holding the 2nd and 4th button on the control

JACUSTOMER-u0gwbdjn- :

ok thats what I thought Have not had this before

JACUSTOMER-u0gwbdjn- :

Little green arrow above the oC below the display

KevinWhiteJA :

and you pressed the OK and - buttons together

KevinWhiteJA :

right ?

JACUSTOMER-u0gwbdjn- :

ok and - buttons together still flashing ---c

KevinWhiteJA :

turn the function selector knob to 0

KevinWhiteJA :

and the thermostat knob to 0

KevinWhiteJA :

then press OK

JACUSTOMER-u0gwbdjn- :

done that back to the clock

KevinWhiteJA :

ok now with the function selector knob turned to 0 press OK

JACUSTOMER-u0gwbdjn- :

function selector back to 0 thermo back to off still on clock display

KevinWhiteJA :

and --- c still there ?

JACUSTOMER-u0gwbdjn- :

no it's back to the clock display

KevinWhiteJA :

ok great ...if the problem appears again turn both the knobs to 0 and then press OK

KevinWhiteJA :

sorry earlier I thought it was stuck on the controls

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

JACUSTOMER-u0gwbdjn- :

still not working when I turn the Function knob to fan oven it is flashing ---c still you haven't solved the problem I can not use my oven !!!!!

KevinWhiteJA :

OK I thought you said its not there

KevinWhiteJA :

if it still comes up then the problem is with the timer control that is bad and will need replacement

KevinWhiteJA :

before replacing you can also take the fascia off

JACUSTOMER-u0gwbdjn- :

what not there ? when I try to set the function knob to oven it comes back I have to go out now as a friend is going to cook the fish pie we were suppose to have last night. I would like the money back if you can not solve it Please

KevinWhiteJA :

then disconnect the connector from the timer one by one and connect them back together

KevinWhiteJA :

If you want to replace the timer control yourself then let me know so that I can provide you with instructions

JACUSTOMER-u0gwbdjn- :

how do I disconnect the connector from the timer one by one

KevinWhiteJA :

take the fascia off the unit

JACUSTOMER-u0gwbdjn- :

do I need to take off the knobs I have taken out the screws from the top

KevinWhiteJA :

yes that is right

JACUSTOMER-u0gwbdjn- :

How do I get the knobs off

KevinWhiteJA :

you can just pull them off

JACUSTOMER-u0gwbdjn- :

Done that

KevinWhiteJA :

ok

JACUSTOMER-u0gwbdjn- :

it is open know I have a curcit board behind the digital display what next?

KevinWhiteJA :

just check the connectors to it

KevinWhiteJA :

make sure everything is unplugged

JACUSTOMER-u0gwbdjn- :

check the connectors where? behing the function knob there are 2 connectors

KevinWhiteJA :

just pull them off and then connect them back again

JACUSTOMER-u0gwbdjn- :

done that now what?

KevinWhiteJA :

just plug it back and see if the error is still there

JACUSTOMER-u0gwbdjn- :

Switched it on and flashing digital clock flashing

KevinWhiteJA :

and now when you turn it to fan

KevinWhiteJA :

do you still see ----c ?

JACUSTOMER-u0gwbdjn- :

putting knobs back on

KevinWhiteJA :

ok

JACUSTOMER-u0gwbdjn- :

knobs back on function knob turned to Fan themo Knob back on and set at 150 digital display flashing ----c again

KevinWhiteJA :

select some other function

KevinWhiteJA :

and check if the same error appears

JACUSTOMER-u0gwbdjn- :

selected grill still flashing ---c could it be the urcit board and can I disconnect to use the oven

KevinWhiteJA :

no I dont think it is the circuity board

KevinWhiteJA :

it seems the oven is overheating and causing this error

KevinWhiteJA :

can you test the thermostat with a multimeter

JACUSTOMER-u0gwbdjn- :

no I am not an electrican

KevinWhiteJA :

you have also tried to reset it by pressing the ok and - button but that is not working as well

KevinWhiteJA :

I understand I was just asking if you can do that

KevinWhiteJA :

if not then it is better to get it done through a repair engineer

JACUSTOMER-u0gwbdjn- :

have pressed the ok - button for 15 seconds still flashing ---c

KevinWhiteJA :

a new timer will cost £65 and a new thermostat will cost £47

JACUSTOMER-u0gwbdjn- :

is this what you think it is?

KevinWhiteJA :

yes ?

JACUSTOMER-u0gwbdjn- :

if so would I be able to fit myself a

KevinWhiteJA :

I would still recommend someone should test it with a multimeter first

KevinWhiteJA :

it is unlikely that it will test fine

JACUSTOMER-u0gwbdjn- :

so I need a technicion to test

KevinWhiteJA :

a repair engineer can do this

JACUSTOMER-u0gwbdjn- :

ok thank you for your help not sure where to go from here

KevinWhiteJA :

you can contact www.repaircare.co.uk to book repair

KevinWhiteJA :

Please don't rate the solution till the time you are completely satisfied...If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

JACUSTOMER-u0gwbdjn- :

it won't be today as its sat will rate you now may need to come back at a later date

KevinWhiteJA :

no problem

KevinWhiteJA :

thanks

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