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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My Neff Teppan Yaki hob does not get hot when switched on,

Customer Question

My Neff Teppan Yaki hob does not get hot when switched on, the H light is on immediately and the preheating light flashes
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hello,
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
How old is your HOB?
Also may I have the full model#?
And, when you turn it on what exactly happens, any signs of life etc?

Thank you
Tech Michael