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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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Hi im machine free stitching and the upper thread is being

Resolved Question:

Hi im machine free stitching and the upper thread is being frayed i have a janome 5000 was ok then problems I have had it recently serviced ?
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it and how did this start ?

Customer:

its about 20 years old. Im sewing a quilt was ok then stopped working and I think i damaged the spool holder had that fixed, but now shearing the upper thread.

KevinWhiteJA :

OK, have you tried to open the needle plate and then clean it

Customer:

Yes thats been all cleaned out. The only thing is that the spool holder was damaged and sanded smooth i just wonder if it has a rough edge and rubbing the thread. Im thinking i might need a new spool holder?

KevinWhiteJA :

and the bobbin is cleaned as well completely ?

Customer:

yes ive taken that out as well

KevinWhiteJA :

and I believe there is nothing stuck inside bobbin winder and stopper...if everything is cleaned then yes you will have to replace the spool holder

Customer:

yes i think so but the top tension does seem really tight though

KevinWhiteJA :

as you have already tried to clean everything and checked bobbin spindle and stopper then you will have to replace the spool header

Customer:

sorry what do you mean bobibin spindle and stopper the underneath bit ?

Customer:

also ive just looked at the needle eye doesnt look central when set in the needle holder , flat side at rear or am i going cross eyed !

KevinWhiteJA :

a

Full Size Image

KevinWhiteJA :

check this image

KevinWhiteJA :

if you have cleaned all of them then it is the spool header

KevinWhiteJA :

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