Hi, my name is XXXXX XXXXX I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. When you had it turned off did you have it unplugged also?
You are very welcome. When you do have it plugged in does the compressor seem really hot?
It is on the back at the bottom. You would have to remove the lower back panel to access it.
Yes. It seems there is a mechanical failure if after being off for so long it still does not get cold. When you had it off for the time, did you leave the doors open or closed?
When you had turned it off originally, was it because it had stopped cooling altogether?
Did you have the fridge and freezer empty of all items?
Is the temperature setting on the fridge on a low setting?
What is likely happening is that you were on the right track when you turned it off but the ice that is causing the blockage was unable to clear because the doors were closed. If you try the same thing it should only take overnight but leave the doors open. It sounds like it partially cleared the blockage but not totally.
It does not sound like there is a mechanical issue but what may be happening is either the door seal is worn or sometimes the door is not getting closed completely. This will cause excessive frost internally and on the evaporator. Sorry I didn't understand your last message.
That makes sense. Is there any water in the bottom of the fridge itself?
Ok good. One more defrosting overnight will get it going the way it should. Yes we can assume the tray is empty. So little water goes into it that it will evaporate before it is full. The bottom of the fridge being empty of water is enough evidence that the drain and pan are functioning .
Usually you can tell with a visual inspection. They are likely fine if you don't see anything obvious.
Try closing both and open one side then close it firmly. See if it causes the other side to open.
That streak might indicate that the seal is not being made. Maybe an item inside the freezer is keeping it from closing completely at times. You can keep an eye on it. Sometimes it may take time to find what has caused the door to not be closed completely or now that you are aware it may never happen again.
The drip mark would likely be condensation from a time when the door was not completely closed because an item got in the way or something along those lines. Shortly after the item may have been removed and the door closed all the way.
Maybe that too if something was put in there that was not frozen yet. More likely the door not being closed as described. Now that it is brought to attention I doubt it will be an issue anymore. Let it defrost overnight with the doors open (It is inside and not in the garage?) and it will be working fine tomorrow.
No worries about the questions, that is what I am here for . It won't matter what the dials are on when it is off but when turning it on turn to the lowest setting and turning up the desired temperature in increments instead of putting it on the desired temp to start. The dial is labeled yep? Super indicates that the dial is turned all the way up. It is the highest setting in the freezer.
The pan is a condensate drain. The condensate is so little that it evaporates from the little pan and does not need to be drained anywhere.
No doubt if it has been on that setting then the light was on. Maybe it turns off when it has reached temperature.
If you turn the dial down does the super light not turn off?
No problem. So the lights are indicating the function they are supposed to then?
Interesting. Could be a fault in the control. The issue may continue to present no further troubles than a lost function. It should continue to function as it has.
Oh that is a loaded question. I would say you can expect 8-10 years and could easily last 15-20 years.
You are very welcome by the way. I am glad to help.
You are welcome. I have a feeling you can keep it going for a while longer!
I'll be over in a bit! I love eating straight from the fridge!!
You too. Have a great night!
Ah gotcha. Thank you. You are delightful too.
Maybe so. Just use the smiley faces and I shall bid adieu.
Is the rating system working? There have been troubles the last couple days.
Ok i can have it done manually. It has been a bit hit and miss for some reason.
I submitted it, You don't have to wait. Sorry.
Thank you also.