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canuck the pro
canuck the pro, Plumber
Category: Appliance
Satisfied Customers: 2885
Experience:  Plumber
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left freezer door ajar overnight now it wont restart help

Resolved Question:

left freezer door ajar overnight now it wont restart help
Submitted: 3 years ago.
Category: Appliance
Expert:  canuck the pro replied 3 years ago.

canuck the pro :

Hi, my name is XXXXX XXXXX I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. you are going to have to defrost it. Do you see on the vent if it is blocked with ice?

Customer:

no ice on vent

canuck the pro :

Is it still full of items?

Customer:

yes but its a fridge freezer sorry

canuck the pro :

The evaporator on the back is likely frozen. If you access the back of it do you see any ice formed there?

Customer:

No ice on the back of freezer

canuck the pro :

You will have to remove the back panel to expose the evaporator. It is likely iced up. You can melt the ice on it with a hair dryer. The alternative is to remove all the items from the fridge and freezer and unplug it overnight and allow it to defrost on it's own.

Customer:

iwill take option to unplug can i contact you again in mornong if need be

canuck the pro :

Absolutely.

canuck the pro :

Be sure to leave the doors open also.

Customer:

thank you very much fingers crossed as its only 2 years old

canuck the pro :

I am very confident it will fix the issue. I will cross my fingers anyway though.

Customer:

result thanknyou so much for your help.

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