How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask canuck the pro Your Own Question

canuck the pro
canuck the pro, Plumber
Category: Appliance
Satisfied Customers: 2748
Experience:  Plumber
64367226
Type Your Appliance Question Here...
canuck the pro is online now

I have a Kenwood Major and cant get the k beater out. The

Resolved Question:

I have a Kenwood Major and can't get the k beater out. The two little prongs on the beater are out but the rest of the shaft is stuck.
Submitted: 3 years ago.
Category: Appliance
Expert:  canuck the pro replied 3 years ago.

canuck the pro :

Hi, my name is XXXXX XXXXX I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. If you turn the beater the opposite way that it spins during use. You may have to turn it quite firmly but what has happened is that the teeth have become misaligned and are no longer in the slots.

canuck the pro :

So you will be turning it like that to get it aligned again.

Customer: Hi Mike,
canuck the pro :

Hi there

Customer: Hi Mike, I removed the drive shaft assembly so that I could grip the cog whilst turning the shaft of the k beater the opposite way and eventually it came out. I can't really out how or why it got so stuck and am worried it will happen again. Any tips to prevent that happening, please?
canuck the pro :

If you look at the cog is it stripped on the slotted spot at all? There is also an adjustment screw to tighten so that it fits tighter.

Customer: Hi Mike, I removed the drive shaft assembly so that I could grip the cog with pliers whilst turning the shaft of the K beater the other way. After much turning and pulling it came out but I can't understand how it got stuck in the first place. Any tips to prevent it happening again, please?
canuck the pro :

It is not fitting as tightly as it used to. I believe there is a screw to tighten it.

canuck the pro :

Do you see a cover on the top? There is a tightening screw there. What had happened is that it was loosening from use and got stuck in between slots. Tightening that screw a bit so that the cog fits snugly will prevent it from happening again.

canuck the pro :

Were you able to tighten it?

canuck the pro :

I haven't heard from you. Was the information I provided helpful?

Customer:

Sorry - not had chance to check until now. Yes, think we've solved the problem. Many thanks. Will rate now.

canuck the pro, Plumber
Category: Appliance
Satisfied Customers: 2748
Experience: Plumber
canuck the pro and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions