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Rob
Rob, Home Appliance Technician
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Experience:  20 yrs. experience with a major worldwide manufacturer.
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Hi I need to defrost a Gorenje freezer, Type ZOPI 1066; Model

Customer Question

Hi I need to defrost a Gorenje freezer, Type ZOPI 1066; Model FIL 6104W. Can't plug it out as plug behind runner board and cant remember what the three dials are for along the bottom! Thanks
Brendan
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you check the model number please?
It's not being recognised at Gorenje.

Thanks
Customer: replied 3 years ago.

Bloody hard to read! It's either FIL 8 or FIL B and then 6014W

Customer: replied 3 years ago.

make those last four digits 6104W

Expert:  Techdesk replied 3 years ago.
Hiya,
Sorry, I've tried numerous variations but nothing found

Customer: replied 3 years ago.

So what now? How many models can there be?


 


 

Expert:  Techdesk replied 3 years ago.
Hiya,
Several hundred models.

None of which begin FIL.

I've checked Gorenje Europe technical and Gorenje UK.
Nothing.

Sorry, can't help on this.

I'll opt out of the question and open it to all again.
Customer: replied 3 years ago.

Checked again - it's FIU 6104W !


 


Any maybe the design team could increase size of label and out in more accessible place!

Expert:  Techdesk replied 3 years ago.
Hiya,
Snap, just found that one but the manuals show 3 lights and 1 knob, not 3 dials.

Do you have 3 knobs or 1?

Thanks
Customer: replied 3 years ago.

A dial on top, numbered 1-7. Below that are three buttons: one on left has circle symbol with what looks like a 1 in it; one in middle has circle with star in centre; and one on right has circle with bell and line through it. Does that make sense?

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

The dial (knob) controls the temperature and if it's turned fully anti clockwise to the power symbol, it should switch off.

Try it, does it switch off?
The power light may stay on to show the machine is plugged in.

Thanks
Customer: replied 3 years ago.

Brilliant - the plastic cover came off! Anyway, dial is turned all the way anti clockwise and middle light (orange) is still lit

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, that's strange as the manual says it's the left one (the power light) that will stay on.

Your fast freeze light is on which means it would never defrost.

Copy and paste the following to download a user manual

https://partners.gorenje.si/fts/GetDigitDoc.aspx?sifra=150661&jezik=en&tipVsebine=1&docName=141999en%2Epdf

It does say that you have to turn it off at the dial and then unplug it.

It would appear that super freeze will stay on for 2 days unless it's deactivated.

Sorry, the manual isn't too clear but I think it has to reach temperature to switch off the super freeze.

Thanks

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