Hi, welcome to Just answer
How old is it ?
Hello - 2012
the clean drain light is lit or does it flash as well ?
It was lit originally but not any more.
rest of lights all normal - just won't click into a program - have tried switching it off and waiting but no change from that
Ok can you pull it out to clean the drain pump assembly completely...it has to come out and then you will have to clean it
after this lay it on its side and then make sure nothin is clogged in anywhere
is this located at front of machine at bottom or the back?
with the washer unplugged.... Unclip the plastic trim panel across the bottom of the machine (front) to reveal the circular pump filter cover. Unscrew this cover with your fingers and remove any debris inside ...after this is done lay it by around 45 degrees so that if there is any water it comes out completely
it feels like the machine is still full of water and as i turn black cover it releases water - will this then pour out?
I believe after cleaning everything the problem should be solved
please let me know how it goes
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