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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My Bosch washing

Customer Question

My Bosch washing machine has gone dead mid cycle. I have replaced the fuse and it came on briefly but has cut off again. Jane XXXXXX

Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel T. replied 2 years ago.

Hi

 

Can you post the model number please.

 

Regards

Customer: replied 2 years ago.
Exxcel8
Expert:  Daniel T. replied 2 years ago.

Hi

 

If you open the door there will be a sticker on the inside with the model number. It should start E-nr as Exxcel 8 is just the range of washer.

 

Regards

Customer: replied 2 years ago.
I cannot open the door as it has cut off mid cycle
Expert:  Daniel T. replied 2 years ago.

Hi

 

Ok so when you replace the fuse does it all light up again?

 

When it blows the fuse again do you hear a pop from it?

 

Regards

Customer: replied 2 years ago.
Yes it all lit up the first time then went back to the cycle made a noise and stopped again. Now it isn't lighting up even with a new fuse
Expert:  Daniel T. replied 2 years ago.

Hi

 

Ok im taking it you have tried it in a different socket have you?

If not try it and see if its still the same. You can try an extension lead as well.

 

Try that if you haven't already and let me know.

 

Regards

Customer: replied 2 years ago.
I can't do that it is wired in.
Expert:  Daniel T. replied 2 years ago.

Hi

 

Ok are you able to remove the plastic plate on the wall were the washer is wired into and check for any lose wires or burnt socket?

 

As for this kind of fault we always start from the power supply first so check that and if you have a multi meter check to see there 230v there and let me know what you find.

 

Regards

Customer: replied 2 years ago.
Wiring in the box all looks fine. I don't have a meter check. Thanks for your help but I don't think we are getting anywhere.
Expert:  Daniel T. replied 2 years ago.

Hi

 

No worries I think you will need a multi meter at least to confirm if there power there

before going any were on this.

 

Regards

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