Hi, my name is Mike and I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. If you access the bottom grate and access the receiver for the remote, there is a switch on it. Switch from remote to manual and the switch will be activated again.
Do you see a model number on the receiver? Can you send a picture?
Use the paper clip icon above the chat window to attach pictures. Are you accessing the light switch panel or the panel on the bottom of the fireplace insert?
How about using wikisend.com. You can download the pictures there and send me the link
I see. So are the wires from the switch red, black and white also?
I am going to opt out. I have to run to the doctor and I don't want you to have to wait. If another expert has not helped by the time I get back I will opt back in. Sorry for the delay. Mike
I am going to see if we can get this question transferred to electrical. I think it could be wired to bypass the controller especially if you have two light switches.
I am sorry you have not gotten a response. I will re-send the question to the electrical experts. I am sure they can help with the issue. Mike