Welcome to Just answer
How old is it ?
Thanks kevin.- not sure but about 5 years
OK, as it is completely dead the problem is most likely with the High voltage transformer or HV capacitor itself that is bad and will need replacement
unfortunately this repair/replacement will cost around £170 if it is because of any of these parts
as these units have very high voltage inside even when turned off so we do not recommend anyone to work on it unless they know how discharge the HV capacitor
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Thanks - off to the tip with this then !
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