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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 985
Experience:  Worked on appliances for more than 15 years
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Zwd1471 stops mid cycle, if I press any button I get err and

Resolved Question:

Zwd1471 stops mid cycle, if I press any button I get err and the number 38
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

KevinWhiteJA :

The error code is 38 or 36 ?

Customer: About 5 years
Customer: 38
KevinWhiteJA :

OK

Customer: I think there was also 39
KevinWhiteJA :

E 38 error means sensing circuit of pressure switch is faulty...you will have to unplug the appliance and then take the top off the unit, there are two pressure switch which can be identified by a thin tube attached to them...take off the tubes and then blow as hard you can, make sure both hoses are clean and then with a screw driver give good tap on them so everything is cleaned...after this try to run a cycle, if the problem remains then it can be due to faulty pressure switch or a defective control board

KevinWhiteJA :

E 39 error also means same HV sensing circuit of anti-overflow pressure switch faulty

KevinWhiteJA :

so booth the error codes indicate problem with the pressure switch

Customer: Are they on rear left looking from front with black tubes?
Customer: Attached to the water supply
KevinWhiteJA :

Full Size Image

KevinWhiteJA :

check this image

KevinWhiteJA :

part#12 & #12A

KevinWhiteJA :

Zanussi ZWD1471W Pressure Switch AE+AE Elbi
Full Size Image

KevinWhiteJA :

this is how it will appear (may be different color)

Customer: That's good thank you I will let you know how it goes, Thanks Kevin
KevinWhiteJA :

You're welcome...If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service....Have a Good Evening

Customer: Kevin,
KevinWhiteJA :

Hi

KevinWhiteJA :

Did that help ?

KevinWhiteJA :

Please don't rate the solution till the time you are completely satisfied...If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Customer: Kevin,
Customer: Thank you for this answer , my info may not have been accurate there was a 10 error as well, it is good to know about these pilot pipes and pressure switches, my machine is now working, Thank you.
Customer: I will have a more challenging one for you next week!!!!
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 985
Experience: Worked on appliances for more than 15 years
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