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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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The.last lot of water is left in the machine.the dishes are

Resolved Question:

The.last lot of water is left in the machine.the dishes are cleaned. I have cleaned the filter in the bottom of the machine. The machine is about fifteen years old and never a problem before. There are only two of us at home and occasional visitors and we don't use it every day.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you post the E-Nr number from the appliance please?
It should be very faintly etched across the top of the inner door.

If you select a new program and start it, does it empty the water first?

Thanks
Customer: replied 3 years ago.
Er number
Shv4313gb/17
Expert:  Techdesk replied 3 years ago.
Hiya,
I also asked another question.
Can you advise please?

Thanks
Customer: replied 3 years ago.
Not, sure but as soon as I switched on, it started to fill. I did try the finish product for cleaning the machine but it didn't pierce the cap so that didn't work.
Expert:  Techdesk replied 3 years ago.
Hiya,
OK, so it doesn't empty if you start a new program.

First, if the drain hose is onto a spigot and not into a stand pipe, take the hose off of the spigot and check the hose and spigot for a blockage.

If all clear, refit the hose.

You'll need to manually remove the water from inside the machine.
Take the filters out and remove the water in the sump bowl.

Look into the sump bowl and on the left, you'll see a small cover held by a single screw.
Take the screw out (torx screw) and then take the cover off.
This will expose the pump impellor.
Remove any debris jamming it.
Turn it manually so you know it's free to turn.

Refit the cover and screw (make sure the cover is fully fitted).

Now try the machine again.

If all is well it should drain.

Hope this helps
Get back to me if you need more help on this.
Thanks
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