Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, my name is Mike and I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. Have you checked for a blockage in the outlet pipe? It is connected to the drain under the sink. Also have you ever cleaned the debris filter in the bottom of the inside?
Hi, may I have your name please?
Tried to check blockage on out let pipe visually. how do i check it isn't blocked
It is held on by a hose clamp. Loosen the clamp and the drain is pushed over a barb. You would then wiggle it off. You will want to have a large bowl or small bucket and some rags ready.
undone it and not much soapy water came out
haven't taken the hose off completely. `Should i do that?
Yes, take it off completely. Have your bucket ready.
does it pull off? the hose goes up into the dishwasher
The end that exits into the drain under the sink. Does the drain not connect under the sink next to the dishwasher?
It should connect to the drain pipe on the sink unless there is somehow a different configuration. If you can send a picture of the plumbing under the sink cabinet I can locate it for you.
ah, that end is off. i was trying to disconnect the pipe from the dishwashwer
No need for that. Did it seem there may have been a blockage there? If you look in the barb it was connected to is there a blockage there?
no no blockage there. Tried blowing back into it but there was a block not sure if that was normal
Was there any humming or anything when it was not draining before?
there was a boise and no water was coming through
There may have been a blockage in the pump. Let's see if your efforts have released it. Hook it up again and try running again.
yes i guess. I have to run out and get the kids will try it when i am back. I case i have to unblock the pump can you let me know and I will do it on return. I have undone all the screws on the inside
Which screws? You may be able to access the pump from the panel on the bottom front, but maybe not. The alternative would be to remove the dishwasher. We are far from that. Was the filter clear? We can pick it up whenever convenient. I will have some short times when I am away in the next 12 hours but I will be mostly available. We can pick it up later for sure.
Ok I've put on a programme but hardly any water is coming out of the spray arms
Was that the original problem? Sorry I took it as the unit was not pumping the water out.
no, the machine is just not working, sorry should have been clearer. I was just trying everything. The machine seems to be draining fine but there doesn't seem to be any water to do a wash
The sprayers are removeable. If you remove them and soak in vinegar water for a few hours it will clear the holes. If not then there may be a blockage in the water valve. For that turn the water off to the dishwasher. Access the bottom front panel and you will see where the water connects to the dishwasher. Disconnect there and the part that the water was connected to is the valve. It is anchored there by screws. Remove the screws and the valve will pull out a bit. It is connected by a hose clamp. Loosen it and it disconnects much like the drain did. Have your rags ready. Remove it and inspect for a blockage there.
I have cleaned the spray arms. The machine I have is old and the water valve is not in the panel at the bottom
Where does the water connect on that model? Every dishwasher I have seen has the connection at the front. No?
water goes in at the middle of the back
I can't seem to access anything from the front like i say its an old one
There should be two screws, one on each side on the front at the bottom that holds the bottom panel on.
no there I have taken 2 panels off the front and nothing
If you watch this video, is the water connection in a different place than this one? It also may be in the bottom but in the same area. Both should be accessible from the front behind the bottom panel.
no nothing like it i'll remove the water pipe and have a look
I see now. So it has a connection like this video. The safety valve is likely where the restriction is then. https://www.youtube.com/watch?v=eNAG5uKkA8E
I don't have a safety valve on the pipe. I can't get into the inner on the machine.
What kind of connection is the water. It is in the same area as the drain you disconnected earlier.
the water connection is in the back middle and the drain is in the back right as you look at the back
That is where the valve would be then. There must be a blockage in it or it is failing.
Can i access it from the inside? or the back. I have take all the easy to remove parts off without getting to anything
I am not so sure. I have not ever worked on a dishwasher that you could not access from the front. iwill opt out and open to other experts. So sorry.
really appreciate your time and patience
Hi e-nr SOS65L28GB/07. Water seems to drain ok but there is no pressure of water coming out of the spray arms. I have disconnected the water and that pipe seems fine
it barely gets enough water to cover the filters. I hear the motor trying to work it sounds like everything is happening apart from enough water. I may be wrong though
no Im getting the humming like it is trying to work but can't
is there anyway i can clean the filter as water does get in to the machine just not in enough quantity
yes, and it sounds alot better when water is added but the spray arms still don't work when water is added to the bottom
the motor seems fine. how to i fix the tank problem