welcome to Just answer
How old is this washer ?
do you hear a hum sound from the bottom ?
and have you already cleaned the pump completely ?
I mean did you pull it out and then clean the drain hose connecting the pump
OK and no lights are flashing ?
Start light and spin end flashing.
can you number them from left and tell me which number are flashing ?
and also please tell me its complete model number
and if any light is lit solid then what are those numbers
Is it possible to continue this chat a bit later, something quite urgent has come up.
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H Kevin, back again. answers to the last questions.
thanks for the information
you can try to pull the unit out and then clean the drain pump assembly completely
after everything is clean check the washer again
if the problem returns and the hum is still there then the problem is with the heater unit or the pump that is bad
let me know how it goes