Hi, welcome to Just answer
How old is it ?
and do you hear the pump running or a hum noise from the pump ?
not sure of exact age as it is integrated and was here when we moved in last year but not more than7 yrs
yes there is a noise coming from pump
ok, if you have already tried to clean it completely...I mean the drain hose is also checked & cleaned and you have removed the screws to gain access to the pump and that is clean as well then the problem is most likely with drain pump assembly that is bad and will need replacement...usually the pump makes noise if something is stuck in there or if the part is bad itself...a new one will cost around £75
yes we have done everything you suggest so it looks like a new pump
OK, You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
no thank you
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Day