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canuck the pro
canuck the pro, Plumber
Category: Appliance
Satisfied Customers: 2748
Experience:  Plumber
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I have a delonghi perfecta bean to cup coffee machine . The

Customer Question

I have a delonghi perfecta bean to cup coffee machine . The diffuser refuses to budge. I have tried all ways. The red triangle light is on when plugged in. Please help as this was not a cheap purchase. Thank you
Submitted: 2 years ago.
Category: Appliance
Expert:  canuck the pro replied 2 years ago.

canuck the pro :

Hi, my name is XXXXX XXXXX I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. Are you referring to the infuser with the two orange button that have to be pushed in when removing?

canuck the pro :

Those buttons have to be squeezed inward before pulling it out. You may even want to push the whole thing in as you push the buttons.

canuck the pro :

Then pull it straight out. No luck?

canuck the pro :

If it is misaligned then it will be stuck and you will be unable to remove it. Replace the water tank, plug the unit back in and click the on switch. Push the on button and allow the infuser to become aligned again. After that process is finished then push the off button and wait for that process to finish. Turn it off at the back and unplug, remove the tank and the infuser will be aligned and easily removed.

Customer: Thank you mike. It is totally jammed. Won't move at all. Thank you for your information . Much appreciated . Carolyn
canuck the pro, Plumber
Category: Appliance
Satisfied Customers: 2748
Experience: Plumber
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Expert:  canuck the pro replied 2 years ago.
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