Hi, welcome to Just answer
Please tell me its complete model number
how old is it and have you tried to clean the water inlet hose/valve ?
ok, please check the inlet hose
Can you provide me with its E nr
inside the door
can you see if the water is still in there ?
or it has not filled at all
was32760gb is the model number
I think all is good with the washer
the door wont open if the cycle is not finished and water is still in there
Yes that is right
if you want I will stay here and you can try it
I understand, no problem... it usually happens when you are using something for the first time :)
how was it installed ?
I think it is better to contact Bosch as the unit is still under warranty
water is going in and you still get tap closed error ?
the water pressure is good ?
yes but I just want to know if you followed the installation instructions that were there with the washer ?
Bosch recommends that before the first wash you should run the machine empty as you did but Turn the tap on. Pour into compartment II:
– approx. 1 litre water– detergent (dosage according to the manufacturer's instructions for light soiling and according to water hardness)Set programme selector to Easy-Care 60 °C and press $ Start/Reload. At the end of the programme, turn the programme selector to Off
this is as per the installation instructions, so did you follow this as well ?
in old washers tap closed error usually appears if the supply hose is kinked or water pressure is low
let me know how it goes
did that work ?
:) You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Day