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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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appliance does not start. no indicator lights are on. The power

Resolved Question:

appliance does not start. no indicator lights are on. The power is getting to the appliance?
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Do you have, and can you use, a multimeter?

Can you post the model number of the appliance please?

Thanks
Customer: replied 3 years ago.

Hi


Yes can use a multimeter


 


Model AWO D8140 12NC 8592 994 15003

Expert:  Techdesk replied 3 years ago.
Hiya,
Unplug the appliance.

Take the top off.
Test for continuity between the plug top and the mains filter at the top rear.

If ok, follow the wiring from the mains filter to the control board.
Unplug them and test for continuity.

Let me know what you find.
Thanks
Customer: replied 3 years ago.

Hi


Conductivity everywhere, control board and timer.


Thanks

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

Unfortunately, it's pointing to a main board failure.

If you can, you can check that you are getting 240/230 volts at the board.

If you are and there's no display, it's most likely the board.

Let me know what you find.

Thanks
Customer: replied 3 years ago.

Hi


Tried to check the 240volt supply, dont know but the first relay is now fried!


whoops.


 


Thanks

Expert:  Techdesk replied 3 years ago.
Hiya,
What first relay?
On the board?

To test you simply had to unplug the mains from the board and have the test leads into the plug.

However, as it's fried, it does suggest you had power to the board and it had failed.

It won't be inexpensive I'm afraid, Whirpool parts are notoriously expensive.

Check it out, see what you find for the board price then compare it to the £125 that British Gas would charge (parts and labour included) to repair the appliance.

Get back to me if you need more help.
Thanks

Thanks
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience: Whitegoods engineer working for a multibranded national company in the UK
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