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Ask Techdesk Your Own Question
Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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I have a whirlpool washing machine (sixth sence) and the door

Customer Question

I have a whirlpool washing machine (sixth sence) and the door locked indicator is flashing, and cannot complete wash cycle , can you help me out please?
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
When you initially start a program, does the door light go solid, then a short while later it flashes?

Thanks
Customer: replied 3 years ago.
Yes and cycle cuts out
Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

If you select spin only, the door locks, does the drain pump run?
Does the drum turn?

Thanks
Customer: replied 3 years ago.
The door lock light stays on and the drain pump runs for a short time and then cuts off, the drum does not turn
Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for that.

The most likely cause of the fault is the carbon brushes on the motor have worn out.
You'll need to access the motor and take it out to check them.

If worn out or broken, fit new ones and try again.
If all is well, it will work again.

It's also worth checking the wiring to the motor plug.
They can break internally, so give them a good tug.
Repair any broken wiring and try the machine again.

If neither is relevant, it only leaves the motor and the control board as possible causes.

Hope this helps
Let me know how it goes
Thanks
Customer: replied 3 years ago.
I will check this out and come back to you thanks
Expert:  Techdesk replied 3 years ago.
Hiya,
No problem, just post when you can.

Thanks