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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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We have a Whirlpool cooker serial number SXCM6 Model AKP262/1X

Customer Question

We have a Whirlpool cooker serial number SXCM6 Model AKP262/1X we have a C displayed
and the cooker door will not open.
can you come back to me
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

KevinWhiteJA :

and is it --C that appears

KevinWhiteJA :

do you also hear beeping sound ?

JACUSTOMER-hfazim12- :

cooker just over 1 year old, yes (C) is in display No beeping sound.

KevinWhiteJA :

ok, please follow these instructions and let me know how it goes:

1. Turn knob (1) to the chosen function:
2. Turn knob (5) to select the temperature.
3. Press “ok” to confirm; the oven will switch on. The indicator next to switches off when the selected temperature is reached

JACUSTOMER-hfazim12- :

thanks, will have to get back to you as at work at present, thanks.

KevinWhiteJA :

Sure no problem....If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

JACUSTOMER-hfazim12- :

we have tried all as above and have had no luck, the owner is sending me a photo, of the panel would you like me to send to you.

KevinWhiteJA :

If you want you can send it over...please leave it unplugged for few hours then press and hold the - and + button...let me know how it goes

JACUSTOMER-hfazim12- :

Kevin have you got an email address I can send pictures to you.

KevinWhiteJA :

You can attach the pictures by clicking on the "clip" you can insert the image

JACUSTOMER-hfazim12- :

hopefully pictures sent.

KevinWhiteJA :

no I have not received

KevinWhiteJA :

you can just drag and drop them here

JACUSTOMER-hfazim12- :

Full Size Image

JACUSTOMER-hfazim12- :

Full Size Image

KevinWhiteJA :

OK, can you press and hold the "-" and "+" buttons on the right to check if this reset the control

KevinWhiteJA :

if this does not work then you will have to get the power board checked

KevinWhiteJA :

Please don't rate the solution till the time you are completely satisfied...If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

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