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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 997
Experience:  Worked on appliances for more than 15 years
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I have a Bosch Classixx6 1200 express, it very often will not

Resolved Question:

I have a Bosch Classixx6 1200 express, it very often will not take any softner through, sometimes it just leaves that part of the drawer full of water?
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

KevinWhiteJA :

and how old is it ?

Customer:

WAE24364GB/11

Customer:

Sorry about 2 years old

Customer:

Did you get the details please

KevinWhiteJA :

Yes thanks

KevinWhiteJA :

so basically it fills fine however, will not work fine

Customer:

That's correct

KevinWhiteJA :

OK .. how good are your DIY skills ?

KevinWhiteJA :

can you pull the washer out and clean the drain pump assembly completely

Customer:

not to good, hubby will be in about 6 ish ?

KevinWhiteJA :

also can you remove the top off the unit and then locate the thin pressure switch/hose to make sure it is not clogged

KevinWhiteJA :

ok..you can just tell him to pull the washer out and clean everything...also check the pressure switch/hose to make sure it is not clogged

KevinWhiteJA :

looking at the age of washer...I think cleaning should solve the problem...please let me know how it goes

KevinWhiteJA :

Please don't rate the solution till the time you are completely satisfied...If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Customer:

Sorry it has taken so long, stripped down and the pressure hose was clogged. Thank you for the advice.

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