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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Have just bought a second hand dishwasher Model MSE760 and

Resolved Question:

Have just bought a second hand dishwasher Model MSE760 and need either a manual or explain why no matter what program I try it fills with water then does nothing else and when I open the door the first two program lights (Intensive and Strong)are flashing.

Can anyone tell me why?

Colin Portsmouth
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

Hi Colin,
sorry to hear that. Can you get the machine to drain?
or will it drain on its own?
Please let me know anything else you can about this problem.
Thank you
Tech Michael
Customer: replied 3 years ago.
Hi the machine will not drain
Pipe work is all new including trap
We have no manual because it is second hand
Expert:  Michael replied 3 years ago.
Thanks Colin.
If you dont open the door, after it fills, what does the display show?
Thank you
Tech Michael
Customer: replied 3 years ago.
Can't tell as the display is on the top edge of the door and not visable when it's closed
Expert:  Michael replied 3 years ago.

Thanks Colin, after it fills wait a bit and listen very carefully, do you hear any humming sound?
Thank you
Tech Michael
Customer: replied 3 years ago.

No after it fills there is no further noise and when you open the door again the two program lights mentioned above are flashing!

Expert:  Michael replied 3 years ago.
Thanks Colin, just needed to be sure. This is a bad circulation pump.
When they fail the machine will never go any further as the machine can sense that the wash cycle never completes, it your case it doesn't even begin.
Its easy enough to replace with just a few basic hand tools and I will help you make that swap.
Are you in the UK or the US?
I can help you find the best place to get the pump.
I will stick with you until this is fixed but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Colin for your patience ;-)
Tech Michael
Customer: replied 3 years ago.

I'm in the UK, but even the Maytag site doesn't recognise the model number! So not sure where to go will try to take it back to the place where I bought it

Expert:  Michael replied 3 years ago.

Hi Colin make sure you copied it correctly,
Maytag should know if it is correct ;-)
Please rate kindly.
And have a great weekend Colin!
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9502
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Expert:  Michael replied 3 years ago.
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