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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 963
Experience:  Worked on appliances for more than 15 years
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can you explain error code e31 on a zanussi (XXXXX XXXXX, actually)

Resolved Question:

can you explain error code e31 on a zanussi (XXXXX XXXXX, actually) 1203
washing machine, please? Machine stops mid-cycle, flashing start button, display returns to initial program duration.
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is the washer ?

KevinWhiteJA :

Can you please provide its complete model number

Customer:

JLWM1203 type h1942431 prod no XXXXXXXXX 00

KevinWhiteJA :

ok and how old is it ?

Customer:

I'm guessing about 4 years - serial number 917 00039, if that helps

KevinWhiteJA :

ok

KevinWhiteJA :

E31 is a pressure sensor error...you will have to take the top off the washer and locate the pressure switch/hose

KevinWhiteJA :

it has a thin hose attached to it

KevinWhiteJA :

check to make sure that is not clogged and then give a tap with back of screw driver on the pressure switch

KevinWhiteJA :

let me know how it goes

Customer:

would this be a blue cylinder - metalflex? towards the back on the right hand side looking from the front?

KevinWhiteJA :

XXXXX XXXXX JLWM1203 Pressure Switch
Full Size Image

KevinWhiteJA :

this is the pressure switch for your washer

KevinWhiteJA :

Full Size Image

KevinWhiteJA :

in some models it might appear like this

Customer:

and it rattles?

KevinWhiteJA :

dont think so...if it was clogged and you have cleaned it you can try a wash cycle and let me know how it goes

KevinWhiteJA :

did that help ?

KevinWhiteJA :

Please don't rate the solution till the time you are completely satisfied...If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Customer:

So.. you may just have saved me a trip to the tip tomorrow, because this washing machine was really winding me up, but I have just done one rinse cycle, 1 wash cycle straight through with no problems, which means it's an automatic again. I disconnected the pressure switch, took the hose off and blew down it, shook the switch and put it back. Not professional but appears to have worked. Thanks for pointing me in the right direction.

KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 963
Experience: Worked on appliances for more than 15 years
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