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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9561
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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my fridge is flashing 3 and unable to stop it..only the fridge

Customer Question

my fridge is flashing 3 and unable to stop it..only the fridge side not the freezer it is a fridge freezer with ice and water with drop down in the door. also the water will not come through. Ice fine.
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hello,
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
May I have the full model # XXXXX your fridge?
Also how old it is?
Thank you
Tech Michael

Customer: replied 3 years ago.

Samsung RSH1FTSW


bought in 2008/2009

Expert:  Michael replied 3 years ago.
Thanks Marie,
How is everything with regard to holding temp?
If thats all good, please do me a favor, turn off the fridge at the mains, or unplug it for 30 minute. then plug or turn the man back on.
Please let me know what if anything is different or the same.
if this helps, please rate kindly, but if not hold off and simply reply to me for more information.
thank you
tech Michael
Michael and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

done that and will get back to you after 30mins Thanks

Expert:  Michael replied 3 years ago.
Thanks Marie, I will be here;-)
Customer: replied 3 years ago.

Thank you seems to b working fine ...fridge on 7!!!! working so I am fine with that. just going to have another look before I log off....Thankyou will see in the morning then consider a new fridge freezer. not been thrilled with it as had a replacement after 12 months. on edge all time as lost loads of frozen food few years ago. never buy the same again always wanted a american fridge/freezer but never again. My brother and X husband has the same and never had any probs but nothing but trouble with mine. Thank you so much

Expert:  Michael replied 3 years ago.
Hi Marie, glad it worked;-)
But nothing is built to last anymore :-(
Have a great weekend!
Tech Mike

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