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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a Bosch SGV4313GB/12 dishwasher which is making a slight

Resolved Question:

I have a Bosch SGV4313GB/12 dishwasher which is making a slight motor type noise and has left a small amount of water in the bottom of the machine.
When I open the door a mall amount of water can be seen coming from the bottom spray arm but not enough to turn the arm.
What is the problem likely to be please.
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hello,
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
How old is your dishwasher?
Thank you
Tech Michael

Customer: replied 3 years ago.
Hi Micheal, the dishwasher is approximately 15 years old. Colin
Expert:  Michael replied 3 years ago.
Thanks Colin,
What you are experiencing is a weak water pump.
It sounds about right considering the age. Its pretty easy to replace requiring only a few basic hand tools and not too much time;-)
I will help you if you want to do this.
Also I will let you know the best place to get the water pump.
Please let me know if you would like to go this way?
Thank you Colin.
Tech Michae;
Customer: replied 3 years ago.
Thanks Micheal you have confirmed what I thought which was very useful.
The service you have supplied has been first class so it's 100% from me.
I get my spare parts from i-spares which I have found to be very helpful.
Kind regards. Colin
Expert:  Michael replied 3 years ago.
You are very welcome Colin have a great day, Please rate kindly before closing this page, so I can set up the free follow ups to be available when you have part:_)
Tech Michael
Customer: replied 3 years ago.
Hi Micheal, it would seem that I have pressed the wrong button somewhere down the line, but as you will have noted from my last reply to you I am delighted with the responses that you have given.
The way this web site is set up is very confusing for the occasional user like myself, there are too many pop ups which are very difficult to deal with on an iPhone.
All the best Colin.
Expert:  Michael replied 3 years ago.
Hi Colin, thats ok, lol
just look for the accept button and press that.
It wont cost you anything to re rate:-)
Thank you Colin.
Tech Michael
Michael and other Appliance Specialists are ready to help you
Expert:  Michael replied 3 years ago.
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