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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 994
Experience:  Worked on appliances for more than 15 years
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Gas hob ignition clicks constantly. I have to turn it off at

Resolved Question:

Gas hob ignition clicks constantly. I have to turn it off at the mains as it is really annoying.


I am using matches to light the hob!

Can you help.

I have tried cleaning it, and leaving it burning as I thought it might be to do with water or dirt/grease.
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

KevinWhiteJA :

and how old is it ?

Customer:

I do not know how old it is. It is fairly new, the kitchen was put in before I bought it, I would guess it's a couple of years old at the most.

Customer:

I do not know how to get the model number for the hob, is it the same as the oven

KevinWhiteJA :

Yes it same...usually located on the top of the hob

Customer:

OK, can I come back to you later? I need to get home and check it!

Customer:

Sarah!

KevinWhiteJA :

Sure no problem Sarah....the clicking usually appears due to a bad igniter however, you can get back to me with the model number and I will help you...Thanks

Customer:

Siemens IQ500

Customer:

EC64 5HC90E

KevinWhiteJA :

Siemens IQ500 is type of appliance

KevinWhiteJA :

model number starts with E nr

Customer:

EC64 5HC90E

KevinWhiteJA :

OK, as you have already cleaned it then the problem is with either of the ignition switches which is stuck or the problem is with the Igniter itself that will need replacement

Customer:

Can you recommend a service engineer. Or do I need an electrician?

Customer:

Thanks Kevin

KevinWhiteJA :

You can contact www.repaircare.co.uk to get a quote..or call Siemens at 0844(NNN) NNN-NNNNto book a repair

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Have a Good Evening Sarah...Thanks

Customer:

Thanks Kevin - wish we could have solved the problem between us!

Customer:

But thank you

Customer:

Sarah

KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 994
Experience: Worked on appliances for more than 15 years
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