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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Having put all my ingrediants in my soup maker and se it up

Customer Question

Having put all my ingrediants in my soup maker and se it up by setting the time and the heat requirements. When it is heating up as the timer counts down, the heating stops for a short period,then starts again. It has never done this in the past.Can you help?
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

Hello,
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
May I have the full model # of the soup maker?
Also the age of the unit?
Thank you
Tech Michael

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